1) When will I receive my starter pack?

Starter packs are mailed out around 2 weeks before the event.

The starter pack will include your: T-shirt (optional); entry number; route details; transport tickets (optional); all other information that you require to participate.

If you are registering online for the event on the week commencing 1st September your rider number, bike number, transport ticket and t-shirt (optional) will NOT be posted to your home address. These will be available to collect at the registration desk at People's Palace in Glasgow Green on the morning of the event. If you have booked transport and are travelling from Edinburgh to the startline, you can collect your transport ticket at Murrayfield Stadium.

Click here for the 2014 Rider Information Brochure

2a) How does the Family Ticket offer work?

Families registering for the Edinburgh Family Ride (9 miles Kirkliston to Edinburgh Murrayfield) can benefit from our Family Ticket Offer. Individual prices for the Edinburgh Family Ride  are £8 for an adult and £5 for a child, but if you register a family of up to 5 (2 adults, up to 3 children) the system automatically gives you the special Family Ticket price of £19 when you proceed to payment. Please note the £1.50 booking fee which covers Worldpay charges and pack postage still applies per rider.

Register here

Families registering for the Edinburgh Circular Ride  (4 mile circular route round Murrayfield Stadium)  can benefit from our Family Ticket Offer. Individual prices for the Edinburgh Circular Ride are £4 for an adult and £2 for a child, but if you register a family of up to 6 (2 adults, up to 4 children) the ticket will cost £9. 

Register here.

Families registering for the Glasgow Family Ride and Danny MacAskill Show can benefit also from a family ticket offer. Individual prices are £9 for an adult and £5 for a child, but you can book a Family Ticket  (2 adults, 2 children) for £19. Please note that a booking fee applies per rider.

Tickets on sale now via Glasgow Life and Ticketmaster

2b) Can I change my ticket from the Edinburgh Family Ride to the Edinburgh Circular Ride?

Unfortunately no refunds for tickets already purchased can be given but if you would like to enquire about moving your entry from the Edinburgh Fsmily Ride to the Edinburgh Circular Ride, please contact [email protected] or call on 03332 207015 

3) Can I fundraise for any charity?

freshnlo Pedal for Scotland's official charity partner for 2014 is the STV Appeal. To find out more information regarding the Appeal please click here. 

freshnlo Pedal for Scotland does not encourage or facilitate any fundraising from charities that are not the official charity partner.

4) Is there transport available?

Transport is available for the Challenge, Sportive and Edinburgh Family Ride on 7th September and participants will be able to book transport at the same time as their registration. Transport can no longer be added to your registration online as of Tuesday 2nd September, but there will be limited transport places available on the day. Arrive early to avoid disappointment.

Please be advised that on the day of the event there will be thousands of cyclists coming into Edinburgh and ScotRail is unable to carry large numbers of cycles on its services. 

Transport will leave Edinburgh between 05:30 and 06:15 for Sportive Riders and 06:20 and 09:00 for Challenge Riders. Return transport will be available from 12noon till 18:00hrs.

Transport for the Edinburgh Family Ride  will be open from 07:30hrs at Murrayfield. Access to the transport zone can be made either adjacent to the main entrance (off Roseburn St), or next to the Ice Rink (off Riversdale Crescent). Riders will not be able to access the zone from the Riversdale Road entrance to the Northwest car park at Murrayfield.

5) How does the transport work?

Each participant loads their bike onto a truck (each will be numbered) then heads to get the first available bus.  Both bike and participant will be transported through, either to Edinburgh or Glasgow, depending on whether travelling to the start or from the finish, at which point the participant will be able to collect their bike from the relevant bike pen (the same number as that of the truck).

For security purposes each participant is given a vest number and a bike frame number. Upon arrival at the destination security staff will ask each participant to show their vest number and they will then be matched up with their bike.

6) Can I add transport to my order if I didn't book it when I registered?

Transport can no longer be added to your registration online as of Tuesday 2nd September, but there will be limited transport places available on the day. Arrive early to avoid disappointment.

7) Can I add further people in to an existing team?

Yes, just make sure that the team name is spelled exactly the same.

8) How do I know if I and the rest of my team are registered?

A successful entrant will receive confirmation emails from WorldPay detailing all participant details and a receipt of the amount paid.

If not received there is a high probability that you have not been registered.

If you have any further queries regarding your registration please don't hesitate to call 0141 348 7998 for further information.

9) What is the route?

This year we are working on a new interactive map which can be viewed in different formats to give a real feel for the ride. To view the route maps please check the rides page.

10) Can I volunteer to help out on the event day?

Yes! We have many opportunities across the event in a variety of locations with a number of different roles available.

Please email [email protected] or give us a call on 03332 207015 and let us know where you're based and how long you would be available for - eg Edinburgh, all day.

One of our team will then get back in touch with you.

Volunteering opportunities include:  

• Direct the participants into, through or out of the site  

•  Handout the feed station items to the participants  

• Keep the feed station items topped up and clear away all rubbish  

• Give help, advice and information to participants and spectators  

• Hand out finish goody bags (Finish Site only)  

• Assist with the set up and clear up of the site  

• Carry out any other appropriate tasks as requested by the Site Manager  

• Take On the Day entries and assist with the effective operation of the Registration and Information Desks    

• Direct the participants into, through or out of the Registration Area  

• Handout the entry forms to the participants  

• Check and then process the completed entry forms and then issue event number and entry pack to the participant.  

• Give help, advice and information to participants and spectators  

• Assist with the set up and clear up of the Registration Area  

• Carry out any other appropriate tasks as requested by the Registration Manager  

11) Where can I find out about road closures and traffic management for the events?

Each and every year we aim to make the experience not only more enjoyable for those taking part, but also a safer one for everyone in and around the route on the day. Working closely with both Police Scotland and all the local authorities along the 47-mile Challenge Route, for 2014 we have arranged for a number of specific traffic management provisions. Unfortunately, this will cause some disruption for other road users with some road closures and speed restrictions along the route. Detailed here are the main areas that we would like to make you aware of.

Maps of the route detailing traffic management will also be available very soon.  Please check back here soon for downloadable routes.

If you have any questions on Traffic Management please contact :

Telephone: 0141 348 7998  or email  [email protected]

NOTE: enter "Traffic Management" in the subject line to ensure your query is handled efficiently.